A 50% deposit is required to hold the rooms. Full Payment is Required 31 days before Arrival Once we have requested a booking through our website, our team will be in touch to arrange payment. **Any Bookings made by third party sites, eg: Booking.com / Expedia / TripAdvisor etc - adhere to the policies of those sites and all communication gets done through those sites.
individual Booking Cancellation Policy
No Show: 100% cancellation fee Cancellation 0 – 7 days prior to check in date: 100% of full total booking value Cancellation 8 – 14 days prior to check in date: 75% of full total booking value Cancellation 15 – 21 days prior to check in date: 50% of full total booking value Cancellation 22 – 28 days prior to check in date: 25% of full total booking value Cancellation 28 days prior to check in date: 5% administration fee
Group Bookings (more than 3 room bookings) Cancellation Policy
A 50% deposit is required to confirm the booking. Full payment is required 30 days prior to arrival. A 30 day cancellation period stands – you are liable for full payment for any rooms cancelled 30 days prior to arrival. We will however endeavour to re-sell for you and credit your account, should you have a crisis.
Dread Disease / International Lockdowns
No cancellation fees will be charged. Please contact us directly regarding bookings affected by these causes.